What do I do for a living? I am glad you asked, because I work at the veritable epicenter of today's global IT outsourcing industry, an exciting company called Cynosys Global.
Cynosys Global is the essential tool for today's IT outsourcing management. We are the master facilitators when it comes to establishing and managing the increasingly complex connections and working relationships that govern the international IT outsourcing market.
Today, IT outsourcing is not just a good idea, it is a business necessity! Progressive-minded companies aspire to run a more optimized operation, focusing on their core competencies with increased productivity. Effectively managed outsourcing strategies will reap increased flexibility, cut overhead expenses, reduce business risk, and access a massive global talent pool, while at the same time dissolving a myriad of human resource headaches. IT outsourcing can improve the all-important bottom line in so many ways!
However, the world of IT outsourcing is not all peaches and bunnies! Roughly half of all IT outsourcing projects can be deemed failures, because they didn't deliver on bottom-line promises.
But what goes wrong? Why do IT outsourcing relationships fail?
The four big killers are: communications breakdowns, process differences, a lack of ability to address changing business needs, and neglecting to maintain diversity among outsourcing resources.
That’s a mouthful, but these are complex issues that need expertise, experience, and execution to ensure the whole machinery stays well-oiled and does not come to a screeching halt. Before they know it, companies need a whole new corporate department just to oversee and manage their outsourcing operations, and they are back to where they don’t want to be.
This is where Cynosys Global comes in! We are full-service outsourcing facilitators. That means we are there to guide our clients from day one, ranging from resource location, contract negotiations and development planning, to relationship management, communications tracking, scheduling, milestone monitoring, quality assessment, project closeout, and much more.
What does this mean?
It means WE are the ones calling Bangalore at 3 a.m.
WE are the ones ensuring the team in Durban understands the revised specifications.
WE are the ones finding the perfect development team in Guangzhou, and dealing with corporate law in Cantonese.
WE are the ones making sure there are backup teams in place in case one of the service providers fails to perform.
WE are the ones reporting on whether the outsourcing partners in Rotterdam are on schedule and on budget.
What does “Cynosys” mean? Cyno-, as in cynosure, is a focal point, or an entity that serves to guide. The suffix -osis invokes osmosis, a process of creating a perfect equilibrium between two elements. And "-sys" alludes to the world of information technology systems itself.
Cynosys Global is that guide, that focal point, the place where it all comes together. We are our clients’ single face of accountability in what can be an utterly confusing and involved environment.
With representatives on the U.S. East and West Coasts, Europe, South Africa, the United Kingdom and China, where ever a company’s endeavors may lead them, we are already there to help them make it happen.
There are no more limits to our clients’ potential. I am proud to represent Cynosys Global!
------
Cynosys Global.
"Connect. Expedite. Deliver."
(Alternate spelling option for Cynosys could be Cynosis, if preferred.)
Total word count: 532