A riddle giftwrapped in a story.
Challenge: Can you guess which three separate classic tales (one play, one novel and one myth) are at the heart of this story ? Can you solve the riddle for the name and nature of the virus/hacker, and the office's complete acronym ?
-------------
In the lobby lavatory, Goldmund washed his hands. He felt a deep, private pleasure in this habit. Symbolically it meant starting an investigation without preconceptions.
Hands in the blowdryer. He winced. Not because the heat bothered him-- no, that sweet warmth was like an invisible lover's touch. No, he winced because the regular programmers here would laugh at the word 'investigation'. They saw Goldmund as a handyman, a plumber to fix leaks.
He picked at a brownish-red stain beneath one wet nail. "Out, damned spot. Lady MacBeth, I'll wash your hands of this mess. Or exorcise your ghost."
He glanced at the mirror and jerked reflexively, because in the reflection was a neatly suited man standing behind him. *sigh* Someone'd come in without Goldmund noticing. Bad beginning.
Goldmund asked, "..You security ?"
"Security," the reflection replied.
...Down into long forests of cabling and corridors. "I'm fox-hunting," Goldmund mused.
He jerked. Yet another man had snuck up on him. Not security this time. Sneakers. Wrinkled white shirt. Trousers stretched at the knees. Overfilled chest pockets, overfilled belly. A Dilbert.
Dilbert gestured. Goldmund followed.
A bright office. Keyboards, monitors. Dilbert steered Goldmund to a small metal chair. Dilbert smothered another. Dilbert turned toward Goldmund. Bearings squeaked.
"What's the problem ? Rogue robot hiding in the walls, won't come out until he's guaranteed a pension ?"
Dilbert chuckled. "No. Got no robots at the North American Research Center for Int--"
"--Rrrrright," Goldmund interrupted. Goldmund felt acronyms're like accordions: collapsed,
they're OK... but unfolded and played up ? Listeners beg for it to end. "There's a bug. Maybe a rogue Linux daemon. Yes ?"
"Yes. Type anything, you get.."
"...random misspellings, italics, hyperlinks. A dyslexic poltergeist. Sure it isn't PEBKAC ? ID-10-T ?"
Dilbert grinned.
Goldmund restarted: "OK, quick check."
Dilbert waited expectantly.
"You changed keyboards, antivirus, firewall... ?" Goldmund nodded for each. Dilbert mirrored each nod.
"Mmmmind if I try ? The problem recurs ?"
"...The problem recurs." Dilbert leaned forward. Goldmund saw himself reflected in Dilbert's pupils. "It's consistent. The only mysteries're cause'n'cure."
Goldmund turned to a PC, opened a menu. Nothing odd. He opened a calculator app, typed a few numbers. Normal. Text editor...He typed "My name's Peter Charlton Goldmund." The screen showed "My name's pEter Charlton, Goldmund." Weird.
“On the desktop-- Is that Firefox ? What, you have an Internet connection in this secure office ?”
Goldmund shook his head, clicked on Firefox, googled a random phrase: "Crystal Meth". Middle and last letters failed to reach the screen. "Cry Me," it implored.
He inspected the keyboard's purple connector. Solidly in. No problem there.
"Motherboard checked ?”
“Checked.”
The next minutes were uncomfortably quiet ones. Goldmund stared hard at the screen. Google and Goldmund's reflection stared back. Nobody had anything new to say.
He shifted uncomfortably in his chair.
No ergonomics here. Uncomfortable chairs, monitor angles that put a crick in the user's neck, QWERTY keyboards (a century-old, tried-and-failed pattern), office lighting arranged so it gave back an uncomfortable reflection off the monitor. Goldmund mused that even if he didn't find the source of the problem, he could at least save their office from carpal tunnel syndrome, aching backs and eyestrain.
His eyebrows flew up. He felt giddy.
Slowly, Goldmund reached for some thick, soft-looking printouts, stuffed them between his chair and his South Pole, asked Dilbert to turn off some lights.
"Much better," he mumbled.
He typed his name, then the office's name into Google. No surprises, no weirdness.
His vanity and playfulness took over. Besides, he thought, there was no way he could keep his job if he explained his suspicions to this audience.
He turned the lights back on, removed his cushion, mooched from Dilbert's private stash of Doritos, typed a few words. The glitch was back. He grinned.
Goldmund pretended to inspect the system files, copied placebo anti-viral files from his memory stick keychain.
He stood, stretched, made a show of massaging his back and neck.
"Problem solved," he said. "Partly viral, partly hacker."
On the way out he visited the Human Resources manager, made her write down his advice. If the problem returned, it wouldn't be his fault. Well... maybe a little. Vanity precluded explaining a mystery older than Apollo.